1. Introduction
Welcome to www.tastydelightcakes.com (“Tasty Delight Cakes,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Data Privacy and Use Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place cake orders, or interact with our services. As a custom cake business, we prioritize both the security of your personal information and the confidentiality of your special occasion details.
By accessing or using www.tastydelightcakes.com, you agree to the terms outlined in this policy. If you do not agree with our practices, please do not use our website or services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Name and contact details (email address, phone number, delivery address)
- Order history and preferences
- Payment information
- Special dietary requirements or allergies
- Event details for custom cake orders
- Account credentials (if you create an account)
- Photos you upload for custom cake designs
- Comments and feedback about our products
- Communication history with our team
2.2 Non-Personal Information
We also collect non-personal information that does not directly identify you:
- Browser type and version
- Operating system
- Device type and identifiers
- Language preferences
- Time zone
- Pages visited on our site
- Time spent on pages
- Products viewed
- Shopping cart activities
2.3 Information Collection Methods
We collect information through:
- Direct interactions when you place orders or contact us
- Automated technologies including cookies and similar tracking methods
- Order forms and account registration
- Customer feedback and reviews
- Email communications
- Website analytics tools
3. How We Use Your Information
3.1 Order Processing and Service Delivery
- Process and fulfill your cake orders
- Communicate about order status and delivery
- Maintain your order history
- Handle special dietary requirements and allergies
- Customize cake designs according to your specifications
- Provide customer support
3.2 Website Improvement and Marketing
- Enhance our website functionality
- Analyze ordering patterns
- Improve our product offerings
- Send promotional emails about new products or special offers
- Conduct customer satisfaction surveys
- Develop new cake designs and flavors
3.3 Communication
- Respond to your inquiries
- Send order confirmations and updates
- Provide important product or service information
- Share promotional offers and newsletters (with your consent)
- Follow up on completed orders for feedback
4. Cookies and Similar Technologies
4.1 Types of Cookies We Use
- Essential cookies for website functionality
- Analytics cookies to understand user behavior
- Preference cookies to remember your choices
- Shopping cart cookies to maintain your order details
4.2 Cookie Management
You can control cookie settings through your browser preferences. Disabling certain cookies may limit some website features.
5. Data Sharing and Disclosure
5.1 Service Providers
We share information with trusted third parties who assist us in:
- Payment processing
- Order delivery
- Email communications
- Website hosting and maintenance
- Analytics services
5.2 Legal Requirements
We may disclose information when:
- Required by law
- Enforcing our policies
- Protecting our rights or safety
- Responding to legal requests
6. Data Security
We implement security measures to protect your information:
- Secure payment processing
- Encrypted data transmission
- Regular security updates
- Limited staff access to personal information
- Secure data storage systems
7. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Update your preferences
- Request a copy of your data
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children under 13.
9. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated revision date.
10. Contact Us
For questions about this policy or your personal information:
Email: contact@tastydelightcakes.com
Last Updated: February 3, 2025